Jane is an innovative tech company that’s an online boutique marketplace offering 350+ daily deals including women’s fashion trends, home decor and more — giving small businesses a platform for their products and helping customers stay on trend and on budget.
Jane is an innovative tech company that’s an online boutique marketplace offering 350+ daily deals including women’s fashion trends, home decor and more — giving small businesses a platform for their products and helping customers stay on trend and on budget.
Needle is the leading e-commerce sales chat platform which strives to make online shopping more personal and trusted. With more than 50,000 certified product experts in all major verticals Needle has powered over 8 million live conversations. Needle powers the voices of advocates for brands such as Nike, The North Face, Oakley, Under Armour, Sonos and many more.
Lead a human-centered product development department through user research, qualitative and quantitative data, customer research, visual design, prototyping, and usability testing. Increased chat consumer satisfaction from 7 to 9 (out of 10). Increased chat consumer awareness of all features to 100%. With more than 50,000 certified product experts in all major verticals Needle has powered over 8 million live conversations.
Designed and maintained a set of iOS apps for 30 million teachers, students, and parents by helping 98% of students cover at least 100% of expected class material and save 1 hour per day on average.
Helped better understand the needs of 2 million product experts, and designed tools for them to grow their product expertise. Built product expertise training tools for over 700 brands, 78,000+ retail locations, and 4,000+ other organizations.
Helped better understand the needs of 2 million product experts, and designed tools for them to grow their product expertise. Built product expertise training tools for over 700 brands, 78,000+ retail locations, and 4,000+ other organizations.
